https://www.annunci.net/templates/general_craigslist/img/logo.png https://www.annunci.net/ https://www.annunci.net/majorel/ https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/french-beauty-advisor-for-majorel-italy-2695980.html https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/french-beauty-advisor-for-majorel-italy-2695980.html Thu, 18 Apr 2024 07:58:43 +0200 Customer service - Call center - Telemarketing

Categoria:		Customer service - Call center - Telemarketing
Città:		Milano
Descrizione:		DESCRIPTION Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! For an important partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Responsibilities Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have * Excellent communication skills, empathy & high focus on customer satisfaction * Customer orientation, problem solving skills, teamwork * Native language skills in French or at least C1 level knowledge * English at least B2 (written, spoken and read) * Good IT skills - required competence and speed in the use of tools to report interactions * Availability to work on shifts Nice to have * Prior experience in Cosmetics and Luxury sector is preferential * Knowledge and experience with digital and social media * Previous experience in Customer Service What we offer * Competitive salary and benefits * Flexible shift system * Stable multinational company with an international and diverse environment * Possibility of internal growth * Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world * Convenient work location with excellent public transport connections * Remote working according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home * Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L'Oréal Group! Equal opportunities At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preven
Categoria:		Customer service - Call center - Telemarketing

]]> https://www.annunci.net/roma/offerte-lavoro/lavoro-costumer-service/csr-front-office-for-majorel-italy-belonging-to-art-1-l-68-99-categorie-protette-quot-2687308.html https://www.annunci.net/roma/offerte-lavoro/lavoro-costumer-service/csr-front-office-for-majorel-italy-belonging-to-art-1-l-68-99-categorie-protette-quot-2687308.html Tue, 02 Apr 2024 10:41:30 +0200 Customer service - Call center - Telemarketing

Categoria:		Customer service - Call center - Telemarketing
Città:		Roma
Descrizione:		Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it’s the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! Per un importante cliente nel settore Automotive, siamo alla ricerca di brillanti risorse da inserire come addetti al Customer Service (Front Office team). Il candidato ideale ha un forte orientamento al raggiungimento degli obiettivi, ottime doti relazionali e dimostra una spiccata propensione all’analisi dei bisogni dei clienti reali/potenziali. Job Responsibilities • Rispondere alle richieste dei clienti attraverso i diversi canali in modo professionale, preciso e puntuale • Monitorare i canali social per individuare eventuali problematiche e segnalazioni • Garantire una collaborazione efficace con altri team interni nell’ottica di soddisfare le richieste dei clienti. Job Requirements • Buone competenze di comunicazione verbale e scritta • Padronanza della lingua italiana (C2) • Buona conoscenza della lingua inglese o francese orale e scritta (B2) • Ottime abilità in ambito informatico • Orientamento al cliente e capacità di problem solving • Flessibilità e proattività • Costituisce titolo preferenziale la pregressa esperienza in ambito customer service/automotive • Dimestichezza con il linguaggio social e di instant messaging (WhatsApp) • Attitudine commerciale • Art.1 L. 68/99 – “categorie protette” Job Offer • La possibilità di far parte di un’azienda dinamica, solida, responsabile e in forte crescita • Un ambiente di lavoro moderno, accogliente e inclusivo • Un team pronto ad aiutarti a crescere • Corso di formazione iniziale presso l’azienda con docenti esperti e altamente qualificati • Orario dal lunedì al sabato su turni • Smart working 40% • Luogo di lavoro: Roma, Via Tiburtina Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91. In Majorel garantiamo il rispetto delle normative di prevenzione al fine di garantire la sicurezza e la salute dei lavoratori nelle nostre strutture o durante lo smart-working.
Categoria:		Customer service - Call center - Telemarketing

]]> https://www.annunci.net/roma/offerte-lavoro/lavoro-costumer-service/customer-service-representative-for-majorel-italy-rome-2679230.html https://www.annunci.net/roma/offerte-lavoro/lavoro-costumer-service/customer-service-representative-for-majorel-italy-rome-2679230.html Tue, 02 Apr 2024 10:41:56 +0200 Customer service - Call center - Telemarketing

Categoria:		Customer service - Call center - Telemarketing
Città:		Roma
Descrizione:		Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it’s the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! Per un importante cliente nel settore Banking/Finance, siamo alla ricerca di brillanti risorse da inserire come addetti al Customer Service. Il candidato ideale ha un forte orientamento al raggiungimento degli obiettivi, ottime doti relazionali e dimostra una spiccata propensione all’analisi dei bisogni dei clienti reali/potenziali. Job Responsibilities: •Rispondere alle richieste dei clienti in modo professionale, preciso e puntuale •Gestione call, e-mail e chat relativi a Informazioni e Reclami •Creazione lead e supporto commerciale e tecnico Job Requirements: •Buone competenze di comunicazione verbale e scritta •Padronanza della lingua italiana •Gradita conoscenza della lingua inglese/francese •Buona abilità in ambito informatico (pacchetto Office, applicativi di posta elettronica e browser Internet •Orientamento al cliente e capacità di problem solving •Flessibilità e proattività •Disponibilità a lavorare su turni •Costituisce titolo preferenziale la pregressa esperienza in ambito finance/banking nel automobilistico What we offer •La possibilità di far parte di un’azienda dinamica, solida, responsabile e in forte crescita •Un ambiente di lavoro moderno, accogliente e inclusivo •Un team pronto ad aiutarti a crescere •Corso di formazione iniziale presso l’azienda con docenti esperti e altamente qualificati •Orario dal lunedì al venerdì su turni •Luogo di lavoro: Roma Via Tiburtina We are connected! The Majorel Recruitment team can contact you by phone, e-mail or even WhatsApp!
Categoria:		Customer service - Call center - Telemarketing

]]> https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/dutch-customer-service-representative-for-majorel-italy-2669670.html https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/dutch-customer-service-representative-for-majorel-italy-2669670.html Thu, 02 May 2024 09:13:36 +0200 Customer service - Call center - Telemarketing  

Categoria:		Customer service - Call center - Telemarketing
Città:		Milano
Descrizione:		Welcome to Majorel! We are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world’s most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do. Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now! For an important ecommerce customer, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. JOB RESPONSIBILITIES: • Respond to customer requests in a professional, precise and timely manner • Management of calls, e-mails and chats relating to Information and Complaints JOB REQUIREMENTS • Excellent communication skills & high focus on customer satisfaction • Native language skills in Dutch or at least C1 level knowledge • English knowledge at least C1 (written, spoken and readed) • Nice to have: knowledge of Italian or another European language • Good IT skills - required competence and speed in the use of tools to report interactions • Customer orientation, problem solving skills, teamwork • Availability to work on shifts • Prior experience in e-commerce sector and/or the role is preferential WHAT WE OFFER • Competitive salary and benefits • Flexible shift system • Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth • Modern and positive work environment • Excellent public transport connections • An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group!
Categoria:		Customer service - Call center - Telemarketing

]]> https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-solution-coach-for-majorel-italy-2660643.html https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-solution-coach-for-majorel-italy-2660643.html Thu, 28 Sep 2023 08:16:18 +0200 Customer service - Call center - Telemarketing  

Categoria:		Customer service - Call center - Telemarketing
Città:		Milano
Descrizione:		Job description For our business in Milan, Italy we are currently looking for a German speaking Solution Coach (male/female) for an important partner in the cosmetics industry, L’Oréal Group. You’ll join a well-established and high performing project looking to achieve success on our long-term strategy. As a Solution Coach you’ll be responsible for giving quality support to your team, in order to deliver exceptional service to the clients. You will do this by motivating and coaching, developing effective measures of supervision and training, regarding the development of your staff. You will also in charge to ensure optimal compliance with agreements while always putting people first and performing the necessary day to day tasks. Responsibilities • Support the performance of audits and monitoring of CSRs to ensure compliance with previously established service quality criteria. • Detect training needs and improvement areas for CSR’s. • Make individual feedback meetings with the CSRs in follow-up to comment and show them what they should improve in their telephone procedures. • Attend and participate in training plans that are established in the company for recycling and development • Support the preparation of reports on the quantitative aspects of CSR monitoring for analysis. • Prepare manuals, content and training plans about the market and update existing ones by selecting real examples (monitoring) for use in training activities. Requirements • Work experience in coaching, ability to motivate team members • Knowledge and experience in Customer Service field • Strong administration and organization skills • Very good PC skills - proficiency in the use of Microsoft Office • Excellent communication skills & high focus on customer satisfaction • Customer orientation, problem solving skills, teamwork • Excellent language skills (C1) in German and English (verbal, reading, writing - mandatory). Italian nice to have • Availability to work on shifts (Monday - Sunday) • Prior experience in Cosmetics and Luxury sector is preferential What we offer • Competitive salary and benefits • Flexible shift system • Stable multinational company with an international and diverse environment • Possibility of internal growth • Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world • Convenient work location with excellent public transport connections • Remote working 60% according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home • Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development.
Categoria:		Customer service - Call center - Telemarketing

]]> https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-trainer-for-majorel-italy-2660641.html https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-trainer-for-majorel-italy-2660641.html Thu, 28 Sep 2023 08:16:55 +0200 Customer service - Call center - Telemarketing  

Categoria:		Customer service - Call center - Telemarketing
Città:		Milano
Descrizione:		Job description For our business in Milan, we are currently looking for a Trainer (male/female), for our e-commerce project. You’ll join a well-established and high performing project looking to achieve success in our long term strategy. As a Trainer, you will support the training and quality department in all of its functions to obtain the maximum levels of quality required by the client and the company. Responsibilities •Training needs diagnosis •Receive the training of the product and its changes by the client, to then provide the training to CSRs. •Provide initial training to new CSRs (on product, telemarketing, and computer tools) for their incorporation into the service. •Provide recycling training on qualitative aspects of service to the CSRs that need it (telephone procedures and/or management) to correct deviations. •Provide specific training of new products and prepare CSRs. •Attend and participate in training plans that are established in the company for recycling and development. •Shadowing and audits •Any other function that is considered relevant and necessary in the business Requirements •Professional and method competence (Problem solving) •Personal commitment •Organization of work (Target orientated and Tolerance to the pressure) •Communication •Social skill •Cooperation •Client-oriented •Creativity/Innovation •Willingness to learn / Flexibility •Pedagogical skills •Pedagogical skills 1 year developing similar tasks desirable in the Contact Centre market. •High school, Professional training/ BA or similar (CAP/CCP is a plus). •Excellent language skills in German and English (mandatory: at least C1, oral, reading, writing) •Italian nice to have What we offer • Competitive salary and benefits • Flexible shift system • Stable multinational company with an international and diverse environment • Possibility of internal growth • Work/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the world • Convenient work location with excellent public transport connections • Remote working 60% according to project needs; it is mandatory to be within 100 km from our office in Milan while working from home • Feel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group!
Categoria:		Customer service - Call center - Telemarketing

]]> https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/french-customer-service-representative-2656755.html https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/french-customer-service-representative-2656755.html Mon, 02 Oct 2023 07:55:38 +0200 Customer service - Call center - Telemarketing  

Categoria:		Customer service - Call center - Telemarketing
Città:		Milano
Descrizione:		Description: For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Main activities: •Respond to customer requests in a professional, precise and timely manner •Management of calls, e-mails and chats relating to Information and Complaints Your profile: •Excellent communication skills & high focus on customer satisfaction •Native language skills in French or at least C1 level knowledge •English knowledge at least B2 (written, spoken and read) •Nice to have: knowledge of Italian or another European language •Good IT skills - required competence and speed in the use of tools to report interactions •Customer orientation, problem solving skills, teamwork •Availability to work on shifts •Prior experience in beauty sector and/or the role is preferential Our offer: •Competitive salary and benefits •Flexible shift system •Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth •Modern and positive work environment •Excellent public transport connections •An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group!
Categoria:		Customer service - Call center - Telemarketing

]]> https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-beauty-advisor-for-majorel-italy-2655929.html https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-beauty-advisor-for-majorel-italy-2655929.html Tue, 02 Apr 2024 10:41:21 +0200 Customer service - Call center - Telemarketing

Categoria:		Customer service - Call center - Telemarketing
Città:		Milano
Descrizione:		Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it’s the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! Description: For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Customer Service employees. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Your profile: Must have •Excellent communication skills, empathy & high focus on customer satisfaction •Customer orientation, problem solving skills, teamwork •Native language skills in German or at least C1 level knowledge •English knowledge at least B2 (written, spoken and read) •Italian is a plus •Good IT skills - required competence and speed in the use of tools to report interactions •Availability to work on shifts Nice to have •Prior experience in Cosmetics and Luxury sector is preferential •Knowledge and experience with digital and social media •Previous experience in Customer Service Our offer: •Competitive salary and benefits •Flexible shift system •Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth •Modern and positive work environment •Excellent public transport connections •An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group!
Categoria:		Customer service - Call center - Telemarketing

]]> https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-beauty-advisor-expert-skin-for-majorel-italy-2655928.html https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-beauty-advisor-expert-skin-for-majorel-italy-2655928.html Tue, 02 Apr 2024 10:41:38 +0200 Customer service - Call center - Telemarketing

Categoria:		Customer service - Call center - Telemarketing
Città:		Milano
Descrizione:		Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it’s the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! Description: For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Skincare Beauty Advisors. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Your profile: Must have •Cosmetology background •Cosmetics and Luxury sensitivity •Excellent communication skills, empathy & high focus on customer satisfaction •Customer orientation, problem solving skills, teamwork •Native language skills in German or at least C1 level knowledge •English at least B2 (written, spoken and read) •Italian is a plus •Good IT skills - required competence and speed in the use of tools to report interactions •Availability to work on shifts •Interest in digital and social media Nice to have •Previous experience in Customer Service Our offer: •Competitive salary and benefits •Flexible shift system •Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth •Modern and positive work environment •Excellent public transport connections •An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group!
Categoria:		Customer service - Call center - Telemarketing

]]> https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-beauty-advisor-expert-hair-color-for-majorel-italy-2655927.html https://www.annunci.net/milano/offerte-lavoro/lavoro-costumer-service/german-beauty-advisor-expert-hair-color-for-majorel-italy-2655927.html Tue, 02 Apr 2024 10:41:08 +0200 Customer service - Call center - Telemarketing

Categoria:		Customer service - Call center - Telemarketing
Città:		Milano
Descrizione:		Majorel is now Teleperformance. Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future. A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it’s the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world. Are you ready to explore a whole new world of vast opportunities? We're glad to meet you. Apply today! Description: For an important partner in the cosmetics industry, L’Oréal Group, we are looking for brilliant resources to be included as Hair Beauty Advisors. The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact. Main activities: Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Your profile: Must have •Hair color background •Cosmetics and Luxury sensitivity (personal interest) •Excellent communication skills, empathy & high focus on customer satisfaction •Customer orientation, problem solving skills, teamwork •Native language skills in German or at least C1 level knowledge •English at least B2 (written, spoken and read) •Italian is a plus •Good IT skills - required competence and speed in the use of tools to report interactions •Availability to work on shifts •Interest in digital and social media Nice to have •Previous experience in Customer Service Our offer: •Competitive salary and benefits •Flexible shift system •Stable multinational company with interaction between different nationalities and cultures and the possibility of internal growth •Modern and positive work environment •Excellent public transport connections •An international environment employing people from different nationalities and cultures If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L’Oréal Group!
Categoria:		Customer service - Call center - Telemarketing

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